Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of getnubound.com and any associated Unbound Security platform features (the "Service"), operated by Unbound Security, Inc. ("the Company") (530 Lytton Avenue, Suite 200, Palo Alto, CA 94301). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service includes the getnubound.com marketing website, the demo-request and contact flows, the Unbound browser extension distributed to enrolled employees under a separate enterprise agreement, and the classification API that the extension communicates with. These Terms govern your access to getnubound.com and any product features you access as part of a free trial or paid subscription. Enterprise customers who have executed a separate Master Service Agreement are also subject to those agreement terms, which prevail in the event of a conflict.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with operation, or to attempt to gain unauthorized access to systems or data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
• You agree not to submit to the Service any data you are not authorized to share, including confidential information belonging to a third party without their consent.

3. Intellectual Property

The Service, including all text, graphics, logos, and software, is owned by Unbound Security, Inc. or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose. The Unbound name, shield-inspection mark, and associated branding are proprietary to the Company.

4. User Content

You are responsible for any content you submit through the Service (including via contact forms or email). You represent that you have all necessary rights to submit such content. You grant us a limited license to use, store, and process the content as necessary to provide the Service and respond to your inquiry. We do not use content you submit through inquiry or demo-request forms to train AI or machine learning models.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNBOUND SECURITY, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL DETECT ALL DATA-LOSS EVENTS OR THAT THE INLINE INSPECTION LAYER WILL INTERCEPT EVERY PROMPT SUBMITTED BY EVERY EMPLOYEE IN ALL OPERATING CONDITIONS.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNBOUND SECURITY, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless Unbound Security, Inc. from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and Unbound Security, Inc. each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact